Terms of service

TERMS OF SERVICE

Welcome to Enleanor. The terms "we", "us", and "our" refer to Enleanor. We operate this website and online store to provide retail and wholesale shopping services ("Services"), with technical platform support provided by Shopify.

These Terms of Service, together with our Privacy Policy, govern your use of our website and Services. By accessing, browsing, or purchasing from our store, you agree to be fully bound by these Terms and our Privacy Policy available at https://www.enleanor.com/policies/privacy-policy. If you do not agree to these Terms, you may not use our Services.

SECTION 1 - ACCESS AND ACCOUNT You represent and warrant that you have reached the legal age of majority in your jurisdiction of residence. You may provide your email, billing, payment, and shipping information to complete purchases. All information you provide must be true, accurate, and complete. You are solely responsible for your account security and all activities conducted under your account. The transfer, sale, or licensing of your account to any third party is strictly prohibited.

SECTION 2 - PRODUCTS & DESCRIPTIONS We strive to ensure the accuracy of all product descriptions, images, sizes, and specifications displayed on our website. Minor color variations caused by screen calibration and device display differences are normal and do not constitute product defects. We reserve the right to update product information, adjust pricing, and discontinue products at any time without prior notice.

SECTION 3 - QUALITY ASSURANCE Enleanor conducts strict pre-shipment quality inspections for all products. Our quality guarantee covers manufacturing defects including broken stitching, severe print misalignment, fabric flaws, and any goods that materially conflict with our official product descriptions. This quality assurance does not cover normal wear and tear, damage arising from improper washing or maintenance, accidental damage, stains incurred after delivery, or minor color deviations caused by device screen display differences. If you receive defective, damaged, or misrepresented goods, please contact our customer support team with your order number and supporting photos within a reasonable timeframe. We will resolve your claim in accordance with our Return & Refund Policy available at https://www.enleanor.com/policies/refund-policy.

SECTION 4 - ORDERS & PURCHASES Submitting an order constitutes a purchase offer. Enleanor reserves the right to accept or reject any order for legitimate business reasons. An order is officially confirmed only upon successful payment processing. All confirmed orders are subject to the terms of our Return & Refund Policy for returns and exchanges. All products offered on our website are available for personal use, retail resale, wholesale distribution, and commercial export. All resale, distribution, and export activities must comply with applicable local, federal, and international trade laws and regulations.

SECTION 5 - PRICES & BILLING All product prices, discounts, and promotional activities are subject to change without prior notice. The final transaction price is the rate displayed at checkout. Listed product prices do not include sales tax, shipping fees, handling fees, or customs duties. You authorize us to charge all applicable fees via your selected payment method.

SECTION 6 - SHIPPING, DELIVERY & TRANSPORT LIABILITY All delivery timeframes are estimated and non-guaranteed. We provide shipping insurance for all parcels to cover loss or physical damage occurring during transit. Shipping insurance covers all loss and damage risks for parcels prior to successful delivery and customer signature confirmation. Transportation insurance coverage terminates immediately upon successful signature and receipt by you or your designated recipient.

SECTION 7 - INTELLECTUAL PROPERTY All trademarks, logos, texts, images, designs, and graphic content on this website are the exclusive intellectual property of Enleanor. No unauthorized reproduction, modification, distribution, or commercial use of any website content is permitted without our prior written consent. All site content is protected by United States Copyright Law and international intellectual property regulations.

SECTION 8 - RELATIONSHIP WITH SHOPIFY Enleanor is an independent brand and merchant. Shopify acts as an independent third-party technical service provider, offering website construction, transaction processing, and system maintenance services for our store. All product sales, order transactions, after-sales services, customer agreements, and legal liabilities associated with our store are independently assumed by Enleanor. Shopify is not a partner, co-operator, or seller of our store.

SECTION 9 - PRIVACY POLICY The collection, storage, and processing of all personal information obtained through our website is governed by our Privacy Policy available at https://www.enleanor.com/policies/privacy-policy.

SECTION 10 - USER FEEDBACK By submitting reviews, suggestions, or any form of feedback to our store, you grant Enleanor a perpetual, worldwide, royalty-free license to use, edit, reproduce, and display such content for brand operation, marketing, and promotional purposes. We reserve the right to remove illegal, abusive, offensive, or inappropriate feedback at our sole discretion.

SECTION 11 - PROHIBITED USES You may only use our website and Services for legal personal and commercial purposes. Any illegal conduct, intellectual property infringement, malicious network attacks, data scraping, system interference, or identity impersonation is strictly prohibited.

SECTION 12 - TERMINATION We reserve the right to terminate your access to our Services at any time, without prior notice, for violations of these Terms. All liability, intellectual property, and indemnification clauses shall survive the termination of this Agreement.

SECTION 13 - DISCLAIMER & LIABILITY LIMITATION Except for the explicit quality assurance provisions stated herein, all products and Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable United States law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products and Services.

SECTION 14 - INDEMNIFICATION You agree to indemnify, defend, and hold harmless Enleanor and Shopify from and against all third-party claims, losses, damages, fines, and reasonable attorney fees arising from your breach of these Terms or any illegal commercial activities conducted by you.

SECTION 15 - GENERAL PROVISIONS If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. We reserve the right to update these Terms at any time by posting revisions on our website. Your continued use of our Services following any updates constitutes acceptance of the revised Terms.

SECTION 16 - GOVERNING LAW These Terms of Service are governed by and construed in accordance with the laws of the State of Missouri, United States of America, without regard to its conflict of law principles.

SECTION 17 - CONTACT INFORMATION For inquiries regarding these Terms of Service, please contact us: Brand: Enleanor Email: voguelis@outlook.com Phone: +1 319-326-8493 Address: Saint Louis, Missouri, 63112, United States